Ready. Set. Impact.
Events have power. The power to connect and inspire.
When people come together, ideas take root. Relationships are built. Real change happens.
With imagination and skill, the latest technology, and a passion for excellence, we create innovative event solutions.
Our global team of creators, innovators and experts, we transform events into immersive, collaborative experiences that deliver real results.
Encore. Events that Transform.
Our Story
What We Do
We’ve been creating memorable event experiences that connect and inspire for decades. With a customer-first mindset and a hospitality focus, we have an unmatched breadth and depth of event production services to support our customers through every step in the event planning and management process.
In partnership with event planners, hotels, venues, agencies and staging customers, we create and execute thousands of events annually – in person, virtual and hybrid – of any size, at any venue, anywhere in the world. Our core values are embedded in our DNA, and our team members are innovators and collaborators at heart – highly trained experts that intuitively combine creative, production and technology services to deliver unparalleled service excellence for you.
Global Reach. Local Insight.
Our global and local network of industry experts allow us to offer something no one else can. You get the expertise of a partner that understands local nuances with the vast resources of a global leader to deliver the same level of service excellence, time after time — no matter where your event takes you.
Whether it be a hotel, convention centre, restaurant, museum, or other event space, we have a global reach to deliver a consistent experience and measurable results.
A World of Resources
- Thousands of industry leading experts
- 2,100+ In-house venue locations in 23 countries
- Global network of regional warehouses
- Global production capabilities
- 1,7 Million in-person, virtual and hybrid events produced annually
- #1 Provider to hotel chains
Consistency Means
- A unified experience for you and your participants in any venue or location.
- A partner that has knowledge and understanding of your event goals.
- Saving time on on-boarding new team members for every event.
- A clear understanding of your brand and message.
Purpose, Mission, Values
The Encore brand is built on the foundation of our purpose, mission and values. We represent these ideals in the way we serve our customers and team members globally.
To connect and inspire people.
To be an invaluable partner on our customers’ journeys
To deliver world class service, see the big picture, value people, drive results and do the right thing.
We Are Different
Innovation
Through relentless research and thought leadership our designated teams set the industry standards in innovation.
Collaboration
Listening closely to our customers is key to developing a highly personalized approach to each event partnership.
Expertise
With a rich heritage of end-to-end solutions and in-house capabilities, our passionate teams are highly skilled at delivering measurable results.
Excellence
No matter where you are in the world, our commitment to customer service and operational excellence is unparalleled.
1.7 Million
IN-PERSON, VIRTUAL AND HYBRID EVENTS PRODUCED ANNUALLY
10+
YEARS SPECIALIZING IN HYBRID AND VIRTUAL EVENT PRODUCTION
80
YEARS IN
INDUSTRY
2,100
IN-HOUSE VENUE LOCATIONS IN MORE THAN 20 COUNTRIES
Corporate Overview
In 2021, we aligned our portfolio of companies under a new master brand and assumed the name Encore.
Encore EMEA unites industry leaders; PSAV, Hawthorn, AVC Live, KFP and eclipse into one industry powerhouse. As a result, our combined industry leadership, end-to-end event capabilities, innovative technology and service excellence delivers world-class service to all of our stakeholders across the EMEA region.
Leadership
Our leadership team of seasoned hospitality-focused experts define industry standards around the world.
Nicholas Rudge
Nicholas Rudge joined Encore in 2018 as Managing Director – EMEA, to lead and further... Learn More
Des McEwan
Des McEwan is Chief Financial Officer for the EMEA region, with the Finance, IT and... Learn More
Fiona Robson
Fiona is a customer-focused, strategic leader with extensive international industry experience, gained both in commercial... Learn More
Simon Wood
Simon Wood joined Hawthorn over 20 years ago when the company employed only 5 people,... Learn More
Scott Nodsle
Scott Nodsle is a 20-year industry veteran, starting his career as a lighting technician in... Learn More
Kara Revill
Kara Revill joined Encore in 2012 and holds the position of Group HR Director, EMEA.... Learn More
Ingolf Zschockelt
Ingolf Zschockelt joined Encore in August 2011 as Chief Financial Officer – DACH, to lead... Learn More
Simon Ransom
Simon Ransom was born in the UK, educated in South Africa with professional experience throughout... Learn MoreIndustry Advocacy
Our participation and support is paramount to maintaining and strengthening the events industry.
We do so through engagement, volunteerism, board participation at global and local organizational chapters throughout the world, in-person, hybrid and digital event production, as well as thought leadership and education.
Encore Hybrid Event Solutions Leading the Way for Industry Rebound
Learnings from proprietary customer insights inform new hybrid solutions Encore, a leading global event production company, announced the development of enhanced end-to-end hybrid solutions to address the growing needs of meeting planners and venue partners to manage the transition to integrating in-person and virtual events. As an outcome of its study of more than 2,600 … Read More
Fiona Robson Joins Encore as Group Commercial Director, EMEA
Encore, the leading global event production company, has announced that Fiona Robson has been named as Vice President and Group Commercial Director, EMEA. She will be responsible for leading Encore’s commercial strategy across the EMEA region, driving growth across the UK, Europe and the Middle East. Fiona takes on the role having previously headed up Sales … Read More
PSAV and Family of Companies transform into Encore
Unified Company Brings More Value to Customers and Venue Partners PSAV, the leading global event production company, announced today that it will begin to operate under the Encore name as part of a planned move to align its portfolio of companies, including Hawthorn, KFP and AVC Live, under a master brand. Announced in March 2020, … Read More